Privacy Policy

Last updated: 09.02.2026

Marina Urbana (operated by Tenerife Invest S.A.) is committed to protecting your privacy and handling your personal data transparently and responsibly, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.

1. Data Controller

Tenerife Invest S.A.
Address: C/ Villalba Hervás 2, 38002 Santa Cruz de Tenerife, Spain
Email: hello@marinaurbana.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:
• Identification data (name, surname)
• Contact details (email address)
• Booking and inquiry information (dates, length of stay, preferences, messages)
• Contractual and billing data (where applicable)
• Mandatory guest registration data required by law (e.g. ID details)
• Technical data (IP address, browser type, basic website analytics)

We only collect data that is necessary for the purposes described below.

3. Purpose of Data Processing

Your personal data is processed for the following purposes:
• Responding to inquiries and contact requests
• Managing bookings, applications, and contracts
• Providing accommodation, coworking, and related services
• Legal compliance (e.g. police guest registration)
• Sending relevant operational or administrative communications
• Improving our website and services (analytics)

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

Data processing is based on one or more of the following legal grounds:
• Performance of a contract or pre-contractual steps
• Legal obligations
• Legitimate interest (e.g. service improvement, security)
• Your consent (where required, e.g. optional communications)

5. Data Sharing & Third Parties

Your data may be shared only when necessary with:
• Booking and property management platforms (e.g. Mangobeds)
• Legal, accounting, or IT service providers
• Public authorities, when required by law

All third parties are contractually required to handle data in compliance with GDPR.
We do not sell or commercially trade personal data.

6. Data Retention

Personal data is retained only for as long as necessary to:
• Fulfill contractual and legal obligations
• Comply with statutory retention periods
• Resolve disputes or enforce agreements

Once no longer required, data is securely deleted or anonymized.

7. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. While no system is completely secure, we take reasonable steps to safeguard your information.

8. Your Rights

You have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”), where applicable
• Restrict or object to certain processing
• Request data portability
• Withdraw consent at any time (where consent applies)

Requests can be sent to: hello@marinaurbana.com. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).

9. Cookies

Our website may use basic cookies for functionality and analytics. Detailed information is provided in our Cookie Policy (if applicable).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.